PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.afrocaribbeantingz.co.uk (the “Site”).

Protecting your private information is our priority. This Statement of Privacy applies to https://www.afrocaribbeantingz.co.uk and governs data collection and usage. We have developed this policy to help you understand how we collect, use, communicate, and protect personal information. The following outlines our privacy policy.

Similar to other commercial websites, our site utilizes a standard technology called 'cookies' (see our cookies policy page for more information) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent on our site, and the websites visited just before and just after our own, as well as your IP address.

INTRODUCTION

This policy outlines the conditions under which we may process any information collected from you or provided by you. It encompasses both personal information, which can identify you, and non-identifying information. In the context of the law and this notice, 'process' refers to activities such as collecting, storing, transferring, using, or otherwise handling information.

  1. We take the privacy and confidentiality of your data seriously. We understand that all visitors to our website have the right to know that their data will not be used for any unintended purpose or fall into the hands of a third party accidentally.
  2. Afro Caribbean Tingz Ltd is committed to maintaining the confidentiality of all information you provide to us, and we hope for your reciprocal commitment.
  3. We are obligated by law to inform you about your rights and our obligations regarding the processing and control of your data.

COLLECTION OF YOUR PERSONAL INFORMATION

Afro Caribbean Tingz Ltd may collect personally identifiable information when you purchase any product on https://www.afrocaribbeantingz.co.uk which may require the delivery of the product to your designated address. We collect information such as your name, address, email address, and phone number. Additionally, https://www.afrocaribbeantingz.co.uk may collect anonymous demographic information, which is not unique to you.

Afro Caribbean Tingz Ltd encourages you to review the privacy statements of websites you choose to link to from Afro Caribbean Tingz Ltd. This will help you understand how those websites collect, use, and share your information. We are not responsible for the privacy statements or other content on websites outside of the Afro Caribbean Tingz Ltd website.

WHAT INFORMATION WE COLLECT and WHY?

We gather information about you in two ways: directly from you and automatically through your use of our Site or Services.

  • Information We Collect Directly from You:

     To facilitate product purchases and delivery, certain areas and features of our Site and Services require you to provide your name, email address, delivery address, payment details, and IP address.
  • Information We Collect Automatically:

     Through the use of software analytics, we automatically collect the following information regarding your usage of our Site, including the duration of your visits and your navigation throughout our pages.
  • Additionally, we may also collect the following information:

    device ID, location, and language details.

WE DO NOT SELL, RENT, OR LEASE ITS CUSTOMER LISTS TO THIRD PARTIES

Afro Caribbean Tingz Ltd may share data with trusted partners to perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. These third parties are prohibited from using your personal information except to provide these services to Afro Caribbean Tingz Ltd, and they are required to maintain the confidentiality of your information.

Afro Caribbean Tingz Ltd will disclose your personal information only if required by law or in good faith belief that such action is necessary to: 

  • Conform to the law or comply with the legal process served on Afro Caribbean Tingz Ltd or the site, 
  • protect and defend the rights or property of Afro Caribbean Tingz Ltd, or 
  • act under exigent circumstances to protect the personal safety of users of Afro Caribbean Tingz Ltd or the public. In such cases, notice may not be provided. 

HOW LONG DO WE HOLD ON TO YOUR INFORMATION?

We will retain your personal information for the purposes outlined in this privacy policy and in compliance with applicable laws and regulations. We will ensure that your personal information is not kept longer than necessary. Generally, our retention period will conclude seven years after the termination of our relationship with you.

INFORMATION WE PROCESS DUE TO OUR CONTRACTUAL OBLIGATIONS TO YOU

By using the Afro Caribbean Tingz Ltd website, you acknowledge and accept our terms and conditions, thereby establishing a contractual agreement between you and us.

To fulfill our responsibilities under this contract, we are required to process the information you provide to us, some of which may be personal in nature. This information is processed for the following purposes:

  1. Verifying your identity for security reasons.
  2. Selling products to you.
  3. Providing you with our services.
  4. Offering suggestions and advice on services and maximizing your experience with our website.

Afro Caribbean Tingz Ltd has the ability to collect and summarize this information in a general manner, utilizing it to provide general statistical insights, such as monitoring the company's performance regarding a specific service it offers. In this case, your personal identification will not be discernible. Afro Caribbean Tingz Ltd will continue processing this information until the contractual agreement between us is concluded or terminated as per the terms outlined in the contract.

Unless you have explicitly given consent for us to utilize your information for a specific purpose, we refrain from using it in any manner that could personally identify you. Afro Caribbean Tingz Ltd may summarize the information in an aggregated and generalized way, using it to generate statistical insights, such as monitoring the performance of a particular page on our website. You have the option to withdraw your consent at any time by providing us with instructions via email at act1customerservice@gmail.com. However, please note that by doing so, you may no longer be able to access our website or utilize our services further.

RETENTION PERIOD FOR PERSONAL DATA

Unless otherwise stated in this privacy notice, Afro Caribbean Tings Ltd retains your personal information only for the necessary duration:

  1. To fulfill the services, you have requested.
  2. To comply with applicable laws, including the duration specified by tax authorities.
  3. To support any legal claims or defenses in court.

OPT-OUT & UNSUBSCRIBE

We offer users the option to unsubscribe from receiving communications from us anytime. To unsubscribe, users can follow the instructions located at the bottom of any email they receive from us. If users no longer wish to receive our newsletter or promotional materials, they can click the unsubscribe link in the email.

We value your privacy and provide you with the opportunity to opt out of receiving certain information announcements. To opt out of receiving any or all communications from Afro Caribbean Tingz Ltd, don't hesitate to get in touch with us through the following channels:

Website: https://www.afrocaribbeantingz.co.uk  

Email: act1customerservice@gmail.com  

CCPA PRIVACY RIGHTS (DO NOT SELL MY PERSONAL INFORMATION)

Under the CCPA, California consumers have various rights, including:

  • Requesting a business that collects their personal data to disclose the categories and specific pieces of personal data collected about them.
  • Requesting a business to delete any personal data collected about them.
  • Requesting a business that sells their personal data not to sell it.

If you choose to exercise any of these rights, we will respond to your request within one month. To exercise these rights, please contact us.

CALIFORNIA PROPOSITION 65

We are providing this warning in compliance with Proposition 65, the Safe Drinking Water and Toxic Enforcement Act of 1986. This legislation mandates that we inform California residents about potential exposures to specific chemicals. WARNING: The products available for purchase on this website may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

GENERAL DATA PROTECTION REGULATION (GDPR)

We, Afro Caribbean Tingz Ltd, act as a Data Controller for your information. The collection and utilization of personal information described in this Privacy Policy are based on various factors, including the specific context in which the information is collected. These factors include:

  • Afro Caribbean Tingz Ltd requires your personal information to fulfill a contract with you.
  • You have provided Afro Caribbean Tingz Ltd with explicit permission to collect and use your personal information.
  • The processing of your personal information aligns with Afro Caribbean Tingz Ltd's legitimate interests.
  • Afro Caribbean Tingz Ltd must comply with the applicable law in handling your personal information.

Afro Caribbean Tingz Ltd will retain your personal information for the necessary duration as stated in this Privacy Policy. We will keep and utilize your information as required to comply with legal obligations, resolve disputes, and enforce our policies.

If you reside in the European Economic Area (EEA), you possess specific data protection rights. If you want to know what Personal Information, we have about you and request its removal from our systems, please contact us.

You have the following rights under applicable laws:

  1. Right to access: You may request access to your personal data at any time. Upon request, we will provide a copy of your personal data in a commonly used electronic format.
  2. Right to rectification: You have the right to correct any inaccurate personal data and have incomplete personal data completed.
  3. Right to erasure: Under certain circumstances (including processing based on your consent), you may request the deletion of your User Data. Please note that this right is not absolute and invoking it may not always result in action from us.
  4. Right to object: You have the right to object to certain processing activities concerning your personal data, such as processing based on your legitimate interest. This right also applies to the processing of your personal data for direct marketing purposes.
  5. Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, or to have it directly transmitted to another data controller.

INTELLECTUAL PROPERTY RIGHTS

All copyrights, trademarks, patents, and other intellectual property rights on our website, including all content and software, are and will remain the exclusive property of Afro Caribbean Tingz Ltd or its licensors. The use of our trademarks, content, and intellectual property is strictly prohibited without our express written consent.

You are not allowed to:

  • Republish any material from our website without obtaining prior written consent.
  • Sell or rent any material from our website.
  • Reproduce, duplicate, create derivative works, copy, or otherwise exploit material on our website for any purpose.
  • Distribute any content from our website, including uploading it to another website.

ACCEPTABLE USE

By using our website, you agree to adhere to lawful purposes and ensure that your actions do not violate the rights of others or impede their use and enjoyment of the website. It is strictly prohibited to engage in behaviors that harass, cause distress, or inconvenience any other user on our website. Additionally, you are not permitted to employ our website as a means to send unsolicited commercial communications. Any usage of the content on our website for marketing purposes requires our explicit written consent. 

THIRD-PARTY ANALYTICS

We employ automated devices and applications to assess the usage of our Site and, to the extent permissible, our Services. Additionally, we may utilize other analytic methods to evaluate our Services. These tools aid us in enhancing the performance and user experiences of our Services. These entities may employ tracking technologies to carry out their services.

VERIFICATION OF YOUR INFORMATION

Upon receiving any request to access, edit, or delete personally identifiable information, we will initially undertake reasonable measures to verify your identity before granting you access or taking any further action. This step is crucial to ensuring the protection of your information. 

DATA ENCRYPTION FOR SECURE COMMUNICATION

Afro Caribbean Tingz Ltd's website utilizes Secure Sockets Layer (SSL) certificates to authenticate our identity to your browser and encrypt any data you provide. When exchanging information between us, you can verify the usage of SSL by looking for a closed padlock symbol or another trusted mark in your browser's URL bar or toolbar.

HOW TO FILE A COMPLAINT

If you are dissatisfied with our privacy policy or have any complaints, please inform us via email. Our email address is act1customerservice@gmail.com.

REVIEW/MODIFICATION OF THIS PRIVACY POLICY

Afro Caribbean Tingz Ltd reserves the right to revise or modify this privacy policy as needed. The terms and conditions that are applicable to you are those that are published on our website on the day you use our website. We strongly recommend that you print a copy of this policy for your records.

If you have any questions or concerns regarding our privacy policy, please don't hesitate to contact us via email at act1customerservice@gmail.com.

COOKIES POLICY

The website of Afro Caribbean Tingz Ltd utilizes cookies. These cookies are placed by software that operates on our servers and by software operated by third parties whose services we employ. Upon your initial visit to our website, we will ask you if you agree to the use of cookies. If you choose not to accept them, we will not use them during your visit, except to record that you have declined their use for any other purpose.

If you decide not to use cookies or if you disable their use through your browser settings, you will not be able to access all the features and functionalities of our website.

Reasons for using cookies on our website:

Cookies are pieces of information that a website transfers to an individual's computer hard drive for the purpose of record-keeping. They facilitate the use of our site by, among other things, saving your passwords and preferences. These cookies are limited to use on our site only and do not transmit any personal information to any other parties.

While cookies may not contain information that personally identifies a user, the personal data we store about you may be linked to the information stored in and obtained from cookies.

Cookies can be classified as either "persistent" cookies or "session" cookies. A persistent cookie is stored by a web browser and remains valid until its set expiry date unless the user deletes it before that date. On the other hand, a session cookie expires at the end of the user's session, when the web browser is closed.

Most browsers are initially configured to accept cookies. However, you have the option to reset your browser settings to reject all cookies or receive a notification when a cookie is being sent. Please refer to the technical information specific to your browser for instructions on how to do this. It's important to note that if you choose to disable cookies or decline their acceptance, certain parts of the Site may not function properly or may experience significant slowdowns.

Types of cookies we use:

  1. Authentication and status: We use cookies to identify you as you visit and navigate our website, helping us determine if you're logged into your account.
  2. Shopping cart: Cookies are utilized to maintain the status of your shopping cart as you navigate our website.
  3. Personalization: Cookies store information about your preferences and enable us to personalize our website for you.
  4. Security: Cookies play a role in our security measures, safeguarding user accounts by preventing unauthorized use of login credentials and protecting the overall integrity of our website and services.
  5. Advertising: Cookies assist us in displaying relevant advertisements tailored to your interests.
  6. Analysis: Cookies aid us in analyzing the usage and performance of our website and services.
  7. Cookie consent: Cookies are used to store your preferences regarding the use of cookies in general.

Managing Cookies:

Most web browsers provide options to refuse or delete cookies. The methods to do so may vary depending on the browser and its version. You can find the latest information on how to block or delete cookies by visiting the following links:

(a) Chrome: Visit https://support.google.com/chrome/answer/95647 

(b) Firefox: Visit https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences 

(c) Opera: Visit https://help.opera.com/en/latest/security-and-privacy/ 

(d) Internet Explorer: Visit https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies 

(e) Safari: Visit https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac 

(f) Edge: Visit https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy 

Please note that blocking all cookies may adversely affect the usability of many websites. If you choose to block cookies, you may not be able to utilize all the features on our website.

SITE CONTENT

We are dedicated to providing you with a reasonably accurate catalog of products and food items from Africa, the Caribbean, and the USA. However, there may be unintentional technical or factual inaccuracies and typographical errors, including references to product availability, descriptions, pricing, and other details from time to time. Therefore, we reserve the right to modify this website and rectify any errors or inaccuracies without prior notice.

Furthermore, it is impossible for us to anticipate and account for changes that occur among all product and service providers at all times. Some products, goods, and services mentioned on this website may not be available for purchase or delivery in your region or jurisdiction.

COLLECTION OF PERSONAL IDENTIFIERS FROM YOUR BROWSING ACTIVITY

Afro Caribbean Tingz Ltd may automatically collect information about your computer hardware and software. This information may include your IP address, browser type, domain names, access times, and referring website addresses. The purpose of collecting this information is to operate the service, maintain its quality, and provide general statistics about the usage of Afro Caribbean Tingz Ltd's website.

Whenever your web browser requests web pages or other content from our servers, these requests are recorded.

Our website records additional information such as your geographical location, Internet service provider, and IP address. We also keep track of the software you use to browse our websites, including the type of computer or device and the screen resolution.

Afro Caribbean Tingz Ltd uses this information in an aggregated manner to assess the popularity of our web pages and evaluate how well we provide content to you.

USE OF REMARKETING

Remarketing entails placing a cookie on your computer while you browse our website. This allows us to display advertisements for our products or services when we visit other websites.

At times, Afro Caribbean Tingz Ltd may utilize a third party to provide remarketing services. If you have given your consent to the use of cookies, you might encounter advertisements for our products and services on various other websites.